the description of the rooms says all have bath and mini-safes. ours had neither - a big disappointment as the requirement of a bath was an essential!!

the hotel has faded in the last 18 months since our last visit. the bed was not comfortable uneven mattress and the breakfasts were not great.the room we had had doodles on the walls!fine if it is just for passing through but not for a long stay.

i was originally skeptical about booking a hotel over the internet. we were looking for a place to stay in lucca and were unfamiliar with the area, so i decided to look at the venere site.i read all the comments about hotel rex and decided to book a room, based on the mostly positive remarks. it turned out to be just great.our initial impression was not good, since the young girl at the front desk when we arrived acted a little grumpy and gave us the idea that we did not have a reservation. turned out she had a terrible cold and felt awful. we did, indeed, have a reservation and were taken to our room by an elderly man who showed us around and exclaimed about the fact that we had a reservation for one room but got two ajoining rooms for the same price as one. our room looked out onto the front of the hotel and traffic was noisy but shutters and closed windows blocked out the noise.the location was perfect for us. we had a place to park our car - right in front of the hotel - and we could walk across the street and through an entrance in the wall around the old city. breakfast was fine. we showed up at about 9:00 the first morning and thought it was a little sparse, but we got everything we needed. it might be better to get there earlier, as we did the next day, because the woman in charge went to the kitchen and replenished the food three times while we were there.everyone who worked there was very friendly and wanted to be helpful. the only possible drawback for someone who does not speak italian was that their english was not great. we tried to get directions to the airport in pisa and the woman at the front desk tried very hard to help. my husband can speak some italian, so he understood her, but i could not.we enjoyed our stay at hotel rex and would go again.

this was ideal for us since we were coming by train. it also was a pleasant and short walk into the walls of lucca. the free internet was also great. i'.d stay here again.

pleasant hotel with helpful staff. nothing outstanding but no problems at all.