beautiful hotel in a really central place

hotel in a great location, an easy 15 min walk from times square in one direction and central park in the other. we did have an unfortunate mishap with the hotel forgetting to pick up the laundry we had requested. due to this not happening on a saturday the service was not available on the sunday and we would have had to wait until monday, leaving on tuesday so no use but they were very apologetic. other issue in that external line for tel did not work (kept giving 2 lines)resulting in us making repeated calls to car service who had to call us back. we mentioned this to reception who apologised and agreed to deduct cost of calls made from our bill which they didnt. only a couple of dollars so minor issue. breakfast room a bit wierd, not what we were expecting due to easy chairs and sofas, coffee tables etc and always very busy. however the hotel generally was exceptionally spacious with the rooms much larger than required or expected. robes, slippers etc very useful when packing for short trips. we would return and would recomend this hotel to others.